Shipping policy

Shipping Policy – AROHA ATTIRE

At AROHA ATTIRE, we are committed to delivering your favourite fashion pieces safely and on time. We want your shopping experience to be as effortless and enjoyable as your style.

1. Order Processing

All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on Sundays or public holidays may be processed on the next business day.

During sale periods or festive seasons, processing times may be slightly longer.

2. Shipping & Delivery Time

We aim to deliver your orders within the following estimated timeframes:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 5–7 business days

  • Remote Locations: 7–10 business days

Please note that delivery times are estimates and may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any free shipping offers will be communicated on our website or through promotional campaigns.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation with tracking details via email, SMS, or WhatsApp, where available.

You can use these details to track your shipment until it reaches your doorstep.

5. Incorrect Address & Failed Delivery

Customers are responsible for providing accurate shipping details, including their full address, PIN code, and contact number.

AROHA ATTRE will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information. If a shipment is returned due to an incorrect address or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

6. Delayed or Lost Shipments

While we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team so we can assist you in tracking the shipment.

7. Damaged Packages

If your package arrives visibly damaged or tampered with, please contact our support team as soon as possible. We recommend sharing photographs or an unboxing video, if available, to help us investigate the issue.

8. Contact Us

For any questions or assistance regarding shipping and delivery, please contact us:

Brand: AROHA ATTIRE
Email: Shivani11distributors@gmail.com
Phone/WhatsApp: +917525997730
Business Address: Shivani Distributors Naka Hindola Aminabad Road Lucknow

We appreciate your trust in AROHA ATTRE and look forward to bringing a little more style to your wardrobe.

With Love,
Team AROHA ATTIRE